Trace Investigations Background Screenings Privacy Policy

As a consumer reporting agency governed by the Fair Credit Reporting Act (“FCRA”) and other applicable state and federal laws, Trace Investigations is committed to protecting your right to privacy.

This privacy policy covers Trace Investigations’ practices, policies, and security measures regarding the receipt, storage, and use of “Personally Identifiable Information.” This policy also covers the receipt of certain information through Trace Investigations’ website (“Website”) and otherwise.

All information collected by Trace Investigations will be collected, stored, and used in compliance with applicable laws, including the FCRA.

Personally Identifiable Information Collected

Trace Investigations will only collect “Personally Identifiable Information” about you if you voluntarily choose to provide such information to Trace Investigations and/or in connection with a background check authorized by you. “Personally Identifiable Information” that Trace Investigations may collect about you through our Website or otherwise may include, but is not limited to: name, address, email address, phone number, date of birth, birthplace, driver’s license number, social security number, employer, employment details, domain name, and information regarding prior criminal proceedings, civil proceedings or credit activities.

With Whom Trace Investigations Shares Personally Identifiable Information

Trace Investigations will not disclose your “Personally Identifiable Information” to a third party, except in accordance with applicable laws.

Typically, Trace Investigations will only disclose “Personally Identifiable Information” regarding the subject of a background check to a third-party in the following situations:

  • To an employer or prospective employer who has been authorized by the consumer to receive information about him or her for employment purposes.
  • As otherwise required by law.

Where Trace Investigations transfers “Personally Identifiable Information” to a representative or third-party subcontractor assisting with a background check, Trace Investigations provides only the information required to assist with the background check. Trace Investigations prohibits such third-party representatives and subcontractors from using consumer information for any purpose other than assisting Trace Investigations with the background check. Trace Investigations also contractually requires such third-party representatives and subcontractors to maintain commercially-reasonable measures to protect the confidentiality of consumer information they receive.

If Trace Investigations or its assets are acquired by another company, that company will assume responsibility for the “Personally Identifiable Information” collected by Trace Investigations through the Website and it will assume the rights and obligations regarding the collection and use of such information, as described in this Privacy Policy. Trace Investigations will not permit another business in such a circumstance to review or examine the information Trace Investigations has collected without a confidentiality agreement in place and only to the extent allowed by law.

Trace Investigations does not resell to third-parties any data provided to us for marketing purposes under any circumstances.

How Trace Investigations Uses Personally Identifiable Information in Addition to Background Checks

Trace Investigations may match user information obtained via our Website with third party data to help us better understand our customers and improve our content. Trace Investigations may also disclose aggregated user statistics in order to describe our Website to prospective business partners, advertisers, and other third parties, and for other lawful purposes.

How to Access, Correct, and Change Personally Identifiable Information

Trace Investigations strives to maintain the accuracy and integrity of the information collected through the Website and otherwise. You can access and update certain personal information we have about you by calling us toll free at 1-800-310-8857 or by contacting us at

If you are a Trace Investigations client with a registered account, you may review and update your information by logging into your account. If you are an individual on whom one of our clients has requested a background screening investigation, and/or you have submitted “Personally Identifiable Information” to us at the request of such client for purposes of the background screening investigation, you may review your Trace Investigations file in accordance with your file disclosure rights under the FCRA, California Civil Code Section 1786.22 or any other applicable law by contacting us toll–free at 1-800-991-9694, or in another legally authorized way.

To protect consumers’ privacy and security, we will take reasonable steps to verify an individual’s identity before granting access to “Personally Identifiable Information” or allowing corrections to such data.

Personal Information Disclosure: United States or Overseas

Generally, Trace Investigations does not transfer information to third parties outside of the United States or its territories. Such transfers would only be done if necessary to complete an international background check (e.g., conducting an international criminal check or verifying educational or employment records outside of the U.S.).

Security of Your Information

Trace Investigations abides by all applicable state and federal laws pertaining to the security of data supplied to us. Trace Investigations uses industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information.

When data is ready to be destroyed or disposed of, Trace Investigations will follow all applicable laws and regulations and take measures to ensure that all such records and data are destroyed and unrecoverable.

Links to Other Websites

The Trace Investigations Website may contain various links to third-party websites. These sites may provide additional information, goods, services and/or promotions. These sites are owned and operated independently of Trace Investigations, and have their own separate privacy and data collection practices. Any information you provide to these websites will be governed under the terms of their privacy policy, if any. Trace Investigations has no responsibility or liability whatsoever for the independent actions or policies of these independent sites, and is not responsible for the content or privacy practices of such sites.

No Information from Children under Age 13

If you are under the age of 13, please do not attempt to conduct business with us or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please call us toll free at 1-800-310-8857.

Changes to Our Privacy Policy

Trace Investigations’ Privacy Policy may change from time to time. Trace Investigations will post any privacy policy changes on this page along with the date of the most recent revision. Trace Investigations will also keep prior versions of this Privacy Policy in an archive for your review.

Contact Information Regarding Privacy Policy

To obtain additional information regarding our Privacy Policy, or to obtain information regarding policies in the event of a compromise of your personal information, please contact us at:

Christine Koryta
Managing Partner
517 N. Walnut St.
Bloomington, IN 47404
Phone (800) 310-8857, Direct (812) 333-8830

Additional Information

If you have any other questions or concerns about your privacy on Trace Investigations’ website or otherwise, or wish to opt-out of any email list, please contact us at:

Trace Investigations
P.O. Box 2603
Bloomington, IN 47402-2603

Phone: 812-334-8857
Toll free 1-800-310-8857
Fax: 812-334-2274
Toll free 1-888-334-2270
Skype: don.c.johnson.cli


Background Screening Privacy Policy Last Updated: August 16, 2017