As a consumer reporting agency governed by the Fair Credit Reporting Act (“FCRA”) and other applicable state and federal laws, Trace Investigations is committed to protecting your right to privacy.
All information collected by Trace Investigations will be collected, stored, and used in compliance with applicable laws, including the FCRA.
Personally Identifiable Information Collected
Trace Investigations will only collect “Personally Identifiable Information” about you if you voluntarily choose to provide such information to Trace Investigations and/or in connection with a background check authorized by you. “Personally Identifiable Information” that Trace Investigations may collect about you through our Website or otherwise may include, but is not limited to: name, address, email address, phone number, date of birth, birthplace, driver’s license number, social security number, employer, employment details, domain name, and information regarding prior criminal proceedings, civil proceedings or credit activities.
With Whom Trace Investigations Shares Personally Identifiable Information
Trace Investigations will not disclose your “Personally Identifiable Information” to a third party, except in accordance with applicable laws.
Typically, Trace Investigations will only disclose “Personally Identifiable Information” regarding the subject of a background check to a third-party in the following situations:
- To an employer or prospective employer who has been authorized by the consumer to receive information about him or her for employment purposes.
- As otherwise required by law.
Where Trace Investigations transfers “Personally Identifiable Information” to a representative or third-party subcontractor assisting with a background check, Trace Investigations provides only the information required to assist with the background check. Trace Investigations prohibits such third-party representatives and subcontractors from using consumer information for any purpose other than assisting Trace Investigations with the background check. Trace Investigations also contractually requires such third-party representatives and subcontractors to maintain commercially-reasonable measures to protect the confidentiality of consumer information they receive.
Trace Investigations does not resell to third-parties any data provided to us for marketing purposes under any circumstances.
How Trace Investigations Uses Personally Identifiable Information in Addition to Background Checks
Trace Investigations may match user information obtained via our Website with third party data to help us better understand our customers and improve our content. Trace Investigations may also disclose aggregated user statistics in order to describe our Website to prospective business partners, advertisers, and other third parties, and for other lawful purposes.
How to Access, Correct, and Change Personally Identifiable Information
Trace Investigations strives to maintain the accuracy and integrity of the information collected through the Website and otherwise. You can access and update certain personal information we have about you by calling us toll free at 1-800-310-8857 or by contacting us at firstname.lastname@example.org.
If you are a Trace Investigations client with a registered account, you may review and update your information by logging into your account. If you are an individual on whom one of our clients has requested a background screening investigation, and/or you have submitted “Personally Identifiable Information” to us at the request of such client for purposes of the background screening investigation, you may review your Trace Investigations file in accordance with your file disclosure rights under the FCRA, California Civil Code Section 1786.22 or any other applicable law by contacting us toll–free at 1-800-991-9694, or in another legally authorized way.
To protect consumers’ privacy and security, we will take reasonable steps to verify an individual’s identity before granting access to “Personally Identifiable Information” or allowing corrections to such data.
Personal Information Disclosure: United States or Overseas
Generally, Trace Investigations does not transfer information to third parties outside of the United States or its territories. Such transfers would only be done if necessary to complete an international background check (e.g., conducting an international criminal check or verifying educational or employment records outside of the U.S.).
Security of Your Information
Trace Investigations abides by all applicable state and federal laws pertaining to the security of data supplied to us. Trace Investigations uses industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information.
When data is ready to be destroyed or disposed of, Trace Investigations will follow all applicable laws and regulations and take measures to ensure that all such records and data are destroyed and unrecoverable.
Links to Other Websites
No Information from Children under Age 13
If you are under the age of 13, please do not attempt to conduct business with us or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please call us toll free at 1-800-310-8857.
517 N. Walnut St.
Bloomington, IN 47404
Phone (800) 310-8857, Direct (812) 333-8830
If you have any other questions or concerns about your privacy on Trace Investigations’ website or otherwise, or wish to opt-out of any email list, please contact us at:
P.O. Box 2603
Bloomington, IN 47402-2603
Toll free 1-800-310-8857
Toll free 1-888-334-2270