FAQs: Individuals

What do you mean by “peace of mind”?
Just like it sounds. Individuals come to us with a variety of personal matters that they need investigative assistance on. Often we are contacted to find someone our client has been unable to locate despite their best efforts. The missing person could be a long lost relative named in a will, or someone who has skipped out on a debt or civil judgment, such as a tenant. In this day and age, people move frequently. We are also contacted by individuals who have a highly personal matter that needs investigated, which requires absolute discretion and confidentiality. See our Case Studies for two stories of individuals seeking “peace of mind.”

What do you charge to find someone, or to investigate a personal matter?
Our fee will often depend on why a missing person is so designated, or the exact nature of your concern on a sensitive matter. We have what we call a Basic Skip Trace fee of $250, which is easy to apply if you have a prior address or other identifiers on an individual, and he or she is not a “hard core skip,” someone who lives on the underground economy and is avoiding creditors. In those cases, our hourly rate and expenses would apply, and our fixed fees may vary. Long lost heirs, for example, often require a regular investigation, because the information available on them is several years old. Other personal and confidential matters can be evaluated and an estimate provided.

What type of payment do you accept?
We accept Visa, MasterCard, American Express, PayPal and checks.

How do you find people?
The resources we apply in searching for someone depend, again, on why that person is designated as missing. We have access to numerous proprietary and public databases, which often times after a few hours of investigation can lead us to where the missing person has moved. Other times, on older files, we have to have “boots on the ground,” an investigator knocking on doors and asking questions.

Do you guarantee results?
No. There are no guarantees in this business, other than our devotion to duty. We will work as hard, and as smart, as possible within the budget agreed to with the client. Over the years we have had a high success rate in our missing person searches, and many confidential investigations have resulted in peace of mind for our clients.

How do we contact you?
You can always call our office from 9am to 5pm, Monday through Friday (phone 812-334-8857). Our investigators have cell phone numbers and email addresses printed on their business cards, and often communicate directly with clients during cases. You can also go to our contact page on this web site and send us a message. If you need to locate someone on an important legal matter, we want to hear from you.

To eliminate doubt that could jeopardize the outcome of a serious matter please call us at 812-334-8857 for a FREE consultation.